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Galaxy Note 4 no longer charges
Bulldog79
Member

Yesterday my Samsung Galaxy Note 4 stopped charging when I plug in charger. Is this common? How to resolve issue?

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Re: Galaxy Note 4 no longer charges
Bulldog79
Member

I powered off and restarted. Now it's charging. Thanks

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Re: Galaxy Note 4 no longer charges
vzw_customer_support
Customer Support

Bulldog79 I want to get your Note 4 energized. Before this started were there any new software updates on the phone? Have you tried other chargers? Is this the original charger that came with the phone?
BryanS_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the "Correct Answer" button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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Re: Galaxy Note 4 no longer charges
Bulldog79
Member

I powered off and restarted. Now it's charging. Thanks

View solution in original post

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Re: Galaxy Note 4 no longer charges
vzw_customer_support
Customer Support

Oh wonderful! We are so happy to hear that your phone is charging again for you Bulldog79. Please let us know if you need anything else. Have a great rest of your day!


NicoleB_VZW
Follow us on TWITTER @VZWSupport
If my response answered your question please click the _Correct Answer_ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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