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Galaxy Note II app install error
dcruze22
Newbie
‎06-01-2013 09:33 PM

Recently several apps disappeared, reason unknown, from my Galaxy Note 2, V.4.1.2.  When I try to reinstall the apps I receive the following error: "Couldn't install on USB storage or SC card."  

Any suggestions as to what may have occurred or how to fix?

I've got plenty of space available on both external and internal sd.

Thanks

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An Accepted Solution is available for this post.
Re: Galaxy Note II app install error
vzw_customer_support
Customer Service Rep
‎06-04-2013 05:22 AM

That is certainly strange, dcruze22. Let's solve this mystery of your disappearing applications. Do you only get the error when trying to re-install the applications that disappeared, or on brand new apps too? If you go to Settings>Application Manager, are those missing applications still listed? If they are, try resetting the application http://vz.to/13iAfwh. Also, try clearing the cache http://vz.to/17leiAV from a few of your other downloaded applications too.


Thank you
JenniferH_VZW

Please follow us on Twitter @vzwsupport

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