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Game apps and software update
Michaelrz
Member

I recently bought a Samsung Galaxy note 5. I updated the software and now I'm only able to get on certain apps via WiFi only! Why is that.  I pay for unlimited data!  I should be able to get on any app under my data plan.  Anyone else having this problem?

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Re: Game apps and software update
vzw_customer_support
Customer Support

I apologize for the inconvenience, let's look into this. Some applications may not be configured to work with the updated software version. Have you ensure your the applications in question have been updated? Additionally please check the permissions within the application.


AyaniB_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the "Correct Answer" button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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Re: Game apps and software update
bearone21
Leader

have you selected to download only thru wi-fi??

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