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Glitches, freezing, random reboots, and broken charger
lacquerlover
Member

I've had this Note 3 for a month. In this time I've had numerous glitches, freezing, and random reboots a day. I took it back to the Verizon store - a 40 minute trek - and was told they couldn't find anything wrong! Daily issues is absolutely ridiculous. I've never had so many issues with a phone. Additionally, the OEM charger had already fallen apart. All the wires have become exposed at the cord/charging base joint. I wish I had kept my outdated Iphone 4s. At least it was reliable.

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Re: Glitches, freezing, random reboots, and broken charger
vzw_customer_support
Customer Support

I'm sorry to learn about the problems you are experiencing with your Note 3, lacquerlover. Have you noticed if the freezing or glitches occur with a certain action, like sending a text? When did you notice these issues first starting? Can you try testing your phone in Safe Mode to see if the issues continue: http://vz.to/1d0SZSq

AndreaS_VZW
Follow us on Twitter @VZWSupport

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