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Google Play Store
LisaRN212
Member
‎03-22-2015 01:00 PM

I can not get the play store to open. All I get is a blank white screen. This is a new occurrence that just started today. Any help would be greatly appreciated.

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Correct Answer! Jump to solution.
Re: Google Play Store
Ever
Novice
‎03-23-2015 03:00 AM

Go to Settings -> Applications -> Application Manager -> ALL (tap) -> Google Play Store ->

Click: Force Stop

Click: Clear Data

Then Open Google Play Store, it should work.

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Correct Answer! Jump to solution.
Re: Google Play Store
Ever
Novice
‎03-23-2015 03:00 AM

Go to Settings -> Applications -> Application Manager -> ALL (tap) -> Google Play Store ->

Click: Force Stop

Click: Clear Data

Then Open Google Play Store, it should work.

Reply
Correct Answer! Jump to solution.
Re: Google Play Store
LisaRN212
Member
‎04-03-2015 07:20 PM

Thank you!! It worked.

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