Google play store not working Note 10+
WOODYKC40
Enthusiast - Level 2

My google play store has completely stop working. I had been clearing cach and then it would work. Now it will not load at all. My phone will not update some apps due to this. 

Labels (1)
0 Likes
Re: Google play store not working Note 10+
vzw_customer_support
Customer Service Rep

A working Play Store is essential to keep things up to date on your Galaxy Note10+, WOODYKC40. You took some great steps already by clearing the app cache and restarting your device. Here’s what Google suggests next: http://spr.ly/66071xPBS. Be sure to let us know if this helps resolve your issue.

 

GeorgeS_VZW

0 Likes
Re: Google play store not working Note 10+
WOODYKC40
Enthusiast - Level 2

So the uninstall/reinstalled got my google play back. But I did have to do that twice... Thank you

0 Likes
Re: Google play store not working Note 10+
vzw_customer_support
Customer Service Rep

Thank you for keeping us posted. We're thrilled to hear that the Google Play Store is working properly on your device now, WOODYKC40. 

 

Don't forget to take advantage of our online Device Support site if you ever need assistance with your device. https://www.verizonwireless.com/support/brands/

 

LauraF_VZW

0 Likes