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Got My Note 7 Replacement
stargazer72460
Sr. Member

I got the email from Best Buy yesterday afternoon that I could come and get my replacement Note 7.  By the time I got there it was 6:30pm and I was there until about 9:00pm.  There were a few people ahead of me doing the same thing.  After I got home I spent the next 2 hours getting all my apps back on it.  I even got the OTA update that changes the battery icons to green (in three locations).  It is green on the main display, if you have the Always-On activated it is green there, and when you restart/turn off the phone you have a new icon on top which is the green battery (pressing it does nothing).

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Re: Got My Note 7 Replacement
marcuss_vzw
Verizon Employee

We definitely want for you to have the best experience now that you have finally received your replacement. I want to make sure we are on the same page with what's happening. When you lock the phone or go to power it off do you see the green battery indicator? As long as all three indicators are working your phone is perfectly fine. Restarting your phone can cause this setting to reset.

Are there any other questions or concerns that you are needing assistance with?

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Re: Got My Note 7 Replacement
stargazer72460
Sr. Member

I have all three green battery icons (i don't use the Always On Display but the green icon is there, I checked). Although I was hoping that all the missing features would be back on this phone.  The Device Maintenance feature, the Auto Restart feature, and Samsung Cloud are missing from the Verizon version of the phone.  Also the Settings menu looks like the Note 4 version of the Settings menu.  Read the information in the link below:

http://www.droid-life.com/2016/08/22/verizons-galaxy-note-7-another-example-carriers-interfering-no-...