Which phone model do you have?
I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.
Calling concerns are not what we want for you. Allow us to troubleshoot. What's your zip code? When did you notice an echo on calls? Do you have the same experience while using speaker? Does service improve in other areas? Do you know any other VZW customers with the same concern?
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