I too am having a problem with my Note 3 which I have had since it's release. After the 4.4.3 update my data quality has been terrible with frequent "no signal". At other times it goes to 3g for no reason. I am in Los Angeles and when I am with friends all their phones have strong reception but mine is either very very weak or has no signal at all.
A fix that works intermittently for me is to switch to airplane mode and then switch back. This seems to reset the radios and I suddenly get a good lock for a while but after a while the same issue. Not sure what is going on but it seems to be a software glitch.
It's high time Verizon acknowledge that there is a serious issue with the new update and the Note 3.
Thanks, bumb00! That would also make me scratch my head to wonder what is going on. After the update, did you do a reset of the phone?
Your temporary fix is a way to combat the woes, but we want a more permanent fix to help.
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I am still waiting for a fix for mine. I was supposed to get a response in a week of my first official ticket -- that was last week and then I got a text they needed for time...and so then this week I get another text that they need more time. It is a little irritating I am paying an arm and leg for service yet I can't even use my own phone in my house. Also, they gave me a work around for my text messages (using the verizon app which feeds into my home wireless service - which also -- BTW is through verizon and I am supposed to have their fancy high speed boost on that yet have seen no noticeable difference on that service) but that has rendered my $299 samsung watch useless when it comes to getting notified about texts because there's no verizon messaging app for my samsung watch.
I disagree on the reception issue. Never had a single issue with my note 3 until this past May. I do agree with getting a new phone because it doesn't appear it's going to be fixed and I'd like to also add get a new carrier. Regardless of who's at fault with this issue Verizon has sickened me on the canned responses and inability to communicate the truth to its note 3 customers.
I'm gone in a month! Woooohoooooo!
We want you to have the best service! When did this issue start? What zipcode are you experiencing this issue in? Does this only occur while indoors?
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Yep...they seems to have the same responses. And, questions. I guess fortunately in my case they have not sent me down a rabbit hole yet like I was reading other people have been -- switching sim cards, rebooting...etc... etc...all I get is an occasion text saying they are still "working" on it or something. I'm not exactly sure what they are trying to work on unless they are secretly building a new cell tower near me and are trying to stall until its fully functional.
Sad sad sad. Sad. Disappointing...I've had my ups and downs with Verizon over the years but never such poor responsiveness like this before. If I leave Verizon, I will leave Verizon -- meaning my cellphone, my cable, my wireless, and my home phone...all the above...Because it seems there is a clear problem either with this phone or more likely with the last system upgrade (as this phone was not always this bad on reception) and what bothers me even more than the reception issue is the lack of responsiveness and clear identification of the issue -- that has shattered my trust in Verizon and so how do I know the next phone I get I won't run into a problem where they do the same thing...
We are sad to hear that you are wanting to leave. We want to make sure we look into this signal issue for you. Let's get to the bottom of this. What type of signal issues are you having? What zip code are you in? Please provide us details so we can work on a resolution with you.
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