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Help??
queenb33111
Member
‎06-03-2014 12:03 PM

I have the note 3, after the new update when I text a message it adds double words. How to make it stop?

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Re: Help??
vzw_customer_support
Customer Support
‎06-05-2014 12:15 PM

Hi Queenb33111,

Double words is not good! Let's get your device back to working properly. Are you using the Swype Keyboard when this issue occurs? If you use the Samsung Keyboard you will not see this issue.

Thanks,
PamelaF_VZW
Tweet us @vzwsupport

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Correct Answer! Jump to solution.
Re: Help??
vzw_customer_support
Customer Support
‎06-05-2014 12:15 PM

Hi Queenb33111,

Double words is not good! Let's get your device back to working properly. Are you using the Swype Keyboard when this issue occurs? If you use the Samsung Keyboard you will not see this issue.

Thanks,
PamelaF_VZW
Tweet us @vzwsupport

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