How can I See if a Caller Left a Voice Mail?
PcOfMyn
Newbie

On my previous Galaxy Note 4 I was able to see if the call left voice mail.  My new Galaxy Edge does not indicate if the caller left a voice message.  If there a way for me to add this feature.

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Re: How To See if Caller Left a Voice Mail
vzw_customer_support
Customer Service Rep

I want to ensure that you get notification for messages left in your voicemail box, PcOfMyn. Voicemail notifications are automatically displayed on your phone when a message is left and nothing extra needs to be added.


Please confirm that your Visual Voicemail application is setup correctly as per number 7 under general information at this link: http://spr.ly/65818VCHb



AntonioC_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the "Correct Answer" button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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Re: How To See if Caller Left a Voice Mail
vzw_customer_support
Customer Service Rep

I want to ensure that you get notification for messages left in your voicemail box, PcOfMyn. Voicemail notifications are automatically displayed on your phone when a message is left and nothing extra needs to be added.


Please confirm that your Visual Voicemail application is setup correctly as per number 7 under general information at this link: http://spr.ly/65818VCHb



AntonioC_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the "Correct Answer" button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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Re: How To See if Caller Left a Voice Mail
vzw_customer_support
Customer Service Rep

PcOfMyn,


Voicemail notifications are a great feature and we want to make sure you are able to take full advantage of all of our features. Let’s look at the options. You should have activated Basic Visual Voicemail http://vz.to/2laBADh on your device. This should allow you to see who called and left you a message. Do you have access to your Visual Voicemail? Can you see any Voicemails in that mailbox?


JenelleR_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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