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How can I stop getting advertisement on my home screen
CHELIT53
Member

Every time I use my phone I have to closeout 1-2 advertisements before I can swipe to unlock phone

Need instructions to keep these from popping up

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Re: How can I stop getting advertisement on my home screen
Ann154
Expert
Expert

Are you using a lock screen or launcher application other than the default one from the manufacturer?

Have you tried running the phone in Safe Mode to rule out any applications you installed. Safe Mode will only allow applications that came with the phone to run?

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

Re: How can I stop getting advertisement on my home screen
bearone21
Leader

adblock+

Re: How can I stop getting advertisement on my home screen
vzw_customer_support
Customer Support

I know I would not like to see ads all the time on the home screen so I can unlock my device Chelit53. This happens when you install an application on the phone that causes advertisements. Our phones do not put advertisements on the device. Have you downloaded any new apps lately when this started?

 

AmberF_VZW
Follow us on TWITTER @VZWSupport
If my response answered your question please click the _Correct Answer_ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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