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How can I stop message plus from sending me emails
jtandjillsmom
Member

I recently got a replacement note 4. When we did a sync from old to new phone, it wouldn't take over any of my calendar stuff.  So I added in every email I have ever had in hopes calendar was linked to one of them. It was not, as nothing came through still.  But since I did this, my verizon message plus app sends me an email to my outlook every time I get a text message. the email is a replica of my text message.  I want the emails of text messages to stop coming.  Can anyone help?

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Re: How can I stop message plus from sending me emails
Miller6386
Novice

Ok here we go..

Open stock Email app

Click 3 dots in upper right

Select Settings

Select the account the emails/texts are being sent to (May have to select it twice)

Scroll to bottom select More Settings

Scroll Down and uncheck Sync Text Messages.....

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Re: How can I stop message plus from sending me emails
vzw_customer_support
Customer Support

jtandjillsmom,

We certainly want to uncover this message mystery. I have my magnify glass on for you & ready to get this resolved. On your older phone, were you using Verizon Messages at all & did this happen? Do you recall ever going into the settings of the Verizon Messages & linking your outlook email to it? Did this start to happen when you immediately started using the Verizon Messages after activating the replacement phone?

AliciaS_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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Re: How can I stop message plus from sending me emails
jtandjillsmom
Member

I did not use message plus before on old phone. When we were setting up the

new phone the sales person suggested that I use it because it is a great

app.

[Personal information removed as required by the Verizon Wireless Terms of Service]

Thank you,

Verizon Moderator

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Re: How can I stop message plus from sending me emails
Ann154
Expert
Expert

If I remember correctly, there was a setting in the Email application on the Samsung phones that allowed text messages to be sent to the default email address. I would suggest checking through the email application settings to see if there is a similar option.

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

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Re: How can I stop message plus from sending me emails
jtandjillsmom
Member

Nope. I looked in outlook

[Personal information removed as required by the Verizon Wireless Terms of Service]

Thank you,

Verizon Moderator

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Re: How can I stop message plus from sending me emails
Miller6386
Novice

Ok here we go..

Open stock Email app

Click 3 dots in upper right

Select Settings

Select the account the emails/texts are being sent to (May have to select it twice)

Scroll to bottom select More Settings

Scroll Down and uncheck Sync Text Messages.....

Re: How can I stop message plus from sending me emails
vzw_customer_support
Customer Support

jtandjillsmom,

This is a great app to use & certainly want to get this fixed as quickly as possible. Let’s keep working at this. Can you please check to make sure that your software on the phone is up to date? Please go to Settings – System Updates – Check for new system update. Also, have you been able to try the great steps that Miller6386 provided?

AliciaS_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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Re: How can I stop message plus from sending me emails
jtandjillsmom
Member

I got tired of trying and went with the standard message app that came on

my phone. Plus I found that with message plus I was unable to reply on my

Samsung gear fit with it for texting.

Amber McElroy

On Jan 28, 2016 1:16 PM, "Verizon Wireless Customer Support" <

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Re: How can I stop message plus from sending me emails
idco
Member

What is a "stock email app"????

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Re: How can I stop message plus from sending me emails
acraftylady2
Sr. Member

The stock messaging app is what comes on the phone from the maker.   LG has theirs and Samsung has their own.  Message plus is verizons messaging app.  When I had LG their app was nice and now with Samsung find I like their app.  Never cared for message plus.

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