How do I fix the WiFi connection on my phone?

[currahees]

Android...Galaxy Note 5...3 weeks old...suddenly cannot get online...despite entering password from modem several times.

[mama23dogs · Accepted solution]

I Assume your iced 'forgetting' the network and signing back in?

Test if it will connect to another wifi ( like hotspot of another device, or public wifi).   Will other devices connect to your wifi?

YOur phone has a one year warranty With Samsung.  Since it is so new, but past the 14 days return period, please request a NEW replacement, not a refurbished phone.  If needed, contact the BBB.

[currahees]

Thank you mamason.