Skip to main content
Accessibility Resource Center Skip to main content
Have a phone you love? Get up to $500 when you bring your phone.
cancel
Showing results for 
Search instead for 
Did you mean: 
How do I get my samsung gallexy note 3 to stop asking for my tv service?
TimGannon
Member

I am getting multiple bizzare messages interrupting my phone one of which is what television service do you use? Won't let me move on till I enter one of the choices.

Labels (1)
0 Likes
Re: How do I get my samsung gallexy note 3 to stop asking for my tv service?
dexman
Sr. Member

One of the stock Samsung apps is likely the culprit. The app in it's fully disabled state is called Samsung WatchOn. I think the active version is called something to the effect of "Peel Smart Remote".

Scroll through the apps on the phone. If an app named Peel Smart Remote is found...fully disable it.

0 Likes
Re: How do I get my samsung gallexy note 3 to stop asking for my tv service?
vzw_customer_support
Customer Support

I'm sure those popups are quite the nuisance, TimGannon. Paul Chudigian has brought up a very likely culprit indeed. To clarify, when did you start getting the messages? Do you have any television or remote apps installed on the phone other than what came preinstalled?

RyanM_VZW

Follow us on TWITTER @VZWSupport
If my response answered your question please click the _Correct Answer_ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

0 Likes