How do I perform a software update on my Galaxy Note 2?

[sueb123]

How do I update my software on the note 2? Having problems connecting to the internet.

[vzw_customer_support · Accepted solution]

Here to help Sueb123!

I want to make sure we can get you back up and running with your internet connection. What exactly are you experiencing with your internet connection on your Note 2? 

For steps on how to complete your software  update, click on the link http://www.verizonwireless.com/support/knowledge-base-69554/ .  Keep us updated with your progress, we are here to help.

YareliM_VZW

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