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How do I stop an "unfortunately contacts has stopped on phone" error?
cschlat
Member

today, I suddenly got this message after using the phone app - now I cannot make a phone call - it just comes up with this message - I can go into contacts and call using the phone - but only to my contacts - when I try using the keyboard it shuts down with the same message.  already tried what was suggested to go to applications, app manager, contacts, clear cache, clear data and take out the battery.  This is ridiculous - if I have to dial a number and they are not in my contacts I can't.  Help?

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Re: Unfortunately contacts has stopped on phone
Snn5
Sr. Leader
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Re: Unfortunately contacts has stopped on phone
Snn5
Sr. Leader

What phone are you using?  Have you tried Contacts Sync Pix from he play store if using an Android?

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Re: Unfortunately contacts has stopped on phone
cschlat
Member

Samsung galaxy note 4 no I have not tried that . Wiil try. Just don't understand what could have happened .

Sent from my Verizon Wireless 4G LTE smartphone

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Re: Unfortunately contacts has stopped on phone
Snn5
Sr. Leader

Contacts Sync Fix - Android Apps on Google Play 

Some phones that updated to 5.0 have an issue syncing ICE contacts with Google.

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Re: Unfortunately contacts has stopped on phone
pherson
Leader

AActually it's a known issue. It was there in kit kat and lollipop but I have not seen it in a while. I would do a cache partition wipe.

Re: Unfortunately contacts has stopped on phone
cschlat
Member

Just tried your suggestion no luck

Sent from my Verizon Wireless 4G LTE smartphone

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Re: Unfortunately contacts has stopped on phone
Snn5
Sr. Leader

pherson just mentioned what I would have suggested next.

Wipe Cache Partition Samsung Galaxy Note 4 | Verizon Wireless

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Re: Unfortunately contacts has stopped on phone
cschlat
Member

How do you do that?

Sent from my Verizon Wireless 4G LTE smartphone

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Re: Unfortunately contacts has stopped on phone
cschlat
Member

Thanks will try this next

Sent from my Verizon Wireless 4G LTE smartphone

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Re: Unfortunately contacts has stopped on phone
cschlat
Member

This did not work either - any other suggestions?

Thanks

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