Skip to main content
Accessibility Resource Center Skip to main content
Have a phone you love? Get up to $500 when you bring your phone.
cancel
Showing results for 
Search instead for 
Did you mean: 
How do I stop my phone from unmuting itself?
upndown4par
Member

I have the Samsung Galaxy Note 3 with 4.4.2.

I will mute my phone by using the notification bar and then, sometimes in a few minutes and sometimes an hour later, it will be unmuted. 

I'm still trying to see what actions are happening when this occurs but, so far, it will happen when I'm doing nothing.  This morning, a call came in that I ignored and after, the phone was unmuted.

Any ideas and/or suggestions would be greatly appreciated.

Thanks.

Ron

Labels (1)
0 Likes
Re: How do I stop my phone from unmuting itself?
vzw_customer_support
Customer Support

upndown4par,

Help has arrived! When silencing the device, are you using the volume down key on the left hand side of the device to place the device on silent? If so, the device should remain silent until manually changed. When did this issue begin? Did this occur after any recent application downloads?

EfrainM_VZW

Follow us on Twitter @VZWSupport

0 Likes
Re: How do I stop my phone from unmuting itself?
upndown4par
Member

Hi Efrain,

I am using the Sound icon in the Notification Bar to place the phone on mute.  Shouldn't that work to keep the phone on mute until I toggle it?

Thanks.

Ron

0 Likes
Re: How do I stop my phone from unmuting itself?
upndown4par
Member

I guess it's actually the Quick Settings panel I'm doing this in.

Sorry about that.

Ron

0 Likes