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How do I switch my phone number to my Note 5?
AndroidHelpneeded
Newbie
‎11-07-2015 09:02 PM

I just added a new line to my account, I want to switch phones between phone X and the new phone Y. I attepmted to do this online however I received a message that I had to call support. I tried to do this too and kept getting the auto assist! Can any one help me please!

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Re: How do I switch my Galaxy S5 number over to my new Note 5? Sim cards not compatible is what the site says...
vzw_customer_support
Customer Service Rep
‎11-10-2015 05:12 AM

Congratulations on your new phone, Androidhelpneeded! Since SIM cards aren't compatible, you can get a card for free from our Corporate Store. If you go into an Indrect Retailer, there may be a charge between $5-$20 for SIM.


http://vz.to/1QfOaO3


VanessaS_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the "Correct Answer" button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this.

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An Accepted Solution is available for this post. Jump to solution.
Re: How do I switch my Galaxy S5 number over to my new Note 5? Sim cards not compatible is what the site says...
vzw_customer_support
Customer Service Rep
‎11-10-2015 05:12 AM

Congratulations on your new phone, Androidhelpneeded! Since SIM cards aren't compatible, you can get a card for free from our Corporate Store. If you go into an Indrect Retailer, there may be a charge between $5-$20 for SIM.


http://vz.to/1QfOaO3


VanessaS_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the "Correct Answer" button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this.

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