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How do I transfer information from an old phone to my Note 4?
srogers2424
Member

My Nexus screen broke and I can't see the screen. I bought a Note 4 and I want to transfer the information from backup assistant to my new phone.

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Re: transfer from backup assistant to note 4
vzw_customer_support
Customer Support

Hello srogers2424,


We can certainly assist in guiding you through this process of switching devices. Anything backed up already will transfer over when backup assistant is set up on your new device. Activate the Note 4 first, and during the set up process, it will prompt you to run Verizon Cloud and redownload anything that has been saved.


MichelleH_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the "Correct Answer" button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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