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How long do we have to do the exchange for note 7
LEAHVZW
Member

I waited for the note 7 because it met all of my needs. I do t want to be forced to downgrade to a phone that doesn't meet my needs can i wait until the Samsung s8 plus comes out in March or can i activate my old phone and just return this I feel like I'm being forced to buy something I don't want for a lot of money

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Re: How long do we have to do the exchange for note 7
mama23dogs
Sr. Leader

Samsung says you can get your money back.

Verizon is being difficult.  But yes, you are allowed a refund.

Galaxy Note7 Safety Recall and Exchange Program

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Re: How long do we have to do the exchange for note 7
mama23dogs
Sr. Leader

Samsung says you can get your money back.

Verizon is being difficult.  But yes, you are allowed a refund.

Galaxy Note7 Safety Recall and Exchange Program

View solution in original post

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Re: How long do we have to do the exchange for note 7
robbscut
Member

Not long. You have to return it. Verizon is blacklisting the phone. They started sending out this text: This device is not authorized for use. Please activate another device or call 800-922-0204 or service will be suspended but billing will continue

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