How to Avoid Factory Reset Fingerprint doesn't work
Kennel
Newbie

Fingerprint access is not working & the phone isn't recognizing the backup password I recorded.  Down to one attempt before a factory reset is threatened.  Any alternative to access my phone?

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Re: How to Avoid Factory Reset Fingerprint doesn't work
tikibar1
Community Leader
Community Leader

Did you activate Android Device Manager on your phone and associate it with your Google account?  If so, then you may be able to use Android Device Manager to unlock your phone. 

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Re: How to Avoid Factory Reset Fingerprint doesn't work
tikibar1
Community Leader
Community Leader

Did you activate Android Device Manager on your phone and associate it with your Google account?  If so, then you may be able to use Android Device Manager to unlock your phone. 

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