How to connect to the PC?

[vadergod]

After the 'Lollipop' update, my PC is unable to recognize my phone.  Are there any fixes for this?

[vzw_customer_support]

vadergod,

Being able to have our PCs recognize our devices is truly important. I'm sorry that you are having these troubles. What make/model phone do you have? Are you getting any type of error message at all?

ErinW_VZW
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