An Accepted Solution is available for this post.
Jump to solution.
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
My Note 4 accidentally powered on in my pocket and the annoying Verizon/Samsung lollipop update screen also started to install. I've been so careful not to install because the last thing I want is Lollipop to ruin my phone.. So i pulled out the battery immediately hoping but no luck as once the battery was in it started installing again so I pulled it out.. Please help as my luck with all prior Android updates since day 1 has been awful..
Solved! Go to Correct Answer
1 Solution
Correct answers
An Accepted Solution is available for this post.
Jump to solution.
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
meeeeeeee,
We certainly want you to have a phone that works at all times. You will not be able to stop the software update, but there are a whole slew of great changes on the new software. I recommend allowing the update to finish. If you happen to have issues with your device afterwards, please let us know! We'd be happy to help iron out any troubles.
SandyS_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!
We certainly want you to have a phone that works at all times. You will not be able to stop the software update, but there are a whole slew of great changes on the new software. I recommend allowing the update to finish. If you happen to have issues with your device afterwards, please let us know! We'd be happy to help iron out any troubles.
SandyS_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!
An Accepted Solution is available for this post.
Jump to solution.
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
meeeeeeee,
We certainly want you to have a phone that works at all times. You will not be able to stop the software update, but there are a whole slew of great changes on the new software. I recommend allowing the update to finish. If you happen to have issues with your device afterwards, please let us know! We'd be happy to help iron out any troubles.
SandyS_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!
We certainly want you to have a phone that works at all times. You will not be able to stop the software update, but there are a whole slew of great changes on the new software. I recommend allowing the update to finish. If you happen to have issues with your device afterwards, please let us know! We'd be happy to help iron out any troubles.
SandyS_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!