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I can call out and send and receive text messages, but I cannot receive calls.
dragonicemperor1

Hi, I have a Samsung Galaxy Note 9 that I have had since 2018. Today, on July 1 2020, I suddenly stopped receiving calls and now I am unable to Receive calls for some odd reason. I am not able to receive important phone calls and its ruining my immediate future plans. I am beginning to suspect that this is a scheduled development since I paid off my phone. Please help me and allay this suspicion. I have been with Verizon for 3 years and i do not feel like switching carriers.

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Re: I can call out and send and receive text messages, but I cannot receive calls.
vzw_customer_support
Customer Support

dragonicemperor1,

 

I'm very sorry to hear that you're having these problems. We always want to keep you connected and make sure you get the service you need. I can assure you that we're glad to help. What happens when someone tries to call you? Do they get some sort of an error or anything like that?

 

AndrewT_VZW

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