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I can not receive text from non-verizon customers
lmirelez
Enthusiast - Level 1
‎07-19-2021 09:06 AM

I cannot receive text messages from non-verizon customers, other carriers.  I can send and they receive my text.  I just do not receive their text messages

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Re: I can not receive text from non-verizon customers
vzw_customer_support
Customer Service Rep
‎07-21-2021 09:10 AM

lmirelez, receive text messages from all carriers is crucial. I am sorry to learn you are having the trouble. Did you recently port in to us or change your phone?

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Re: I can not receive text from non-verizon customers
lighthouse365
Enthusiast - Level 2
‎08-04-2021 07:53 AM

I have the same issue. Did you get it fixed? If so, what is the fix?

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Re: I can not receive text from non-verizon customers
vzw_customer_support
Customer Service Rep
‎08-06-2021 07:56 AM

On the PIXEL, is chat turned off ?
https://www.verizon.com/support/knowledge-base-222051/


-David

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