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I can not receive text from non-verizon customers
lmirelez
Member

I cannot receive text messages from non-verizon customers, other carriers.  I can send and they receive my text.  I just do not receive their text messages

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Re: I can not receive text from non-verizon customers
vzw_customer_support
Customer Support

lmirelez, receive text messages from all carriers is crucial. I am sorry to learn you are having the trouble. Did you recently port in to us or change your phone?

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Re: I can not receive text from non-verizon customers
lighthouse365
Member

I have the same issue. Did you get it fixed? If so, what is the fix?

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Re: I can not receive text from non-verizon customers
vzw_customer_support
Customer Support

On the PIXEL, is chat turned off ?
https://www.verizon.com/support/knowledge-base-222051/


-David

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