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I cannot receive text messages from other Verizon numbers, can anyone help?
cbowers45
Member

I've factory reset the phone, changed the SIM card and number and still will not receive text messages...this is very displeasing.

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Re: I cannot receive text messages from other Verizon numbers, can anyone help?
vzw_customer_support
Customer Support

Help is here! I completely understand the need of receiving messages from all of your contacts. Can you receive from everyone else? Did you recently switch devices? If so, when did this problem start? Do you know what kind of phones they have?

Share details so that we can help.

Thank you,

LenaA_VZW
Follow us on Twitter @VZWSupport

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