Is this a new account too? Did you port your number from another carrier? Or was this an upgrade from a previous VZW phone?
I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.
IIt is an upgrade from a previous vzw phone
Congratulations on your new phone, Nonaleigh.
We would love to get to the bottom of your message mystery.
I'm guessing you are getting the error for all messages you attempt to send, is that correct?
What type of phone did you upgrade from? We ask because if you have switched from an Apple device (e.g., iPhone) to a non-Apple device (e.g., Android, Blackberry, etc.) and previously used the iMessage service, you may experience issues sending/receiving SMS/MMS messages with Apple device users. You need to deactivate the iMessage service within your Apple account to restore normal SMS/MMS functionality.
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