Skip to main content
Accessibility Resource Center Skip to main content
Have a phone you love? Get up to $500 when you bring your phone.
end of navigation menu
cancel
Showing results for 
Search instead for 
Did you mean: 
***Announcement: Early next week, we’ll be merging the current Fios and Wireless Communities into the all new Verizon Community! Beginning the evening of Sunday 12/4, both Communities will be placed in read-only mode. You’ll still be able to visit the Communities and browse content, but login will be disabled. On the afternoon of Monday 12/5, all users will be able to log into the new Verizon Community. We expect the new Community to be fully functional the morning of Friday 12/9. Additional details can be found in the Announcements board and under Featured Topics!
I updated my Note 3 to KitKat 4.4.2, issue with Lock Screen shortcut and menu
Niceshott
Member

I updated my Note 3 to KitKat 4.4.2, The only real issue I've had is that my Lock Screen shortcut options is missing from the settings. Also, I can no longer select the Swipe, Signature, Pattern, and None options for my screen lock. Under each one it says, "Turned off by administrator, encryption policy or credential storage". Please help. Thanks.

Labels (1)
0 Likes
Re: I updated my Note 3 to KitKat 4.4.2, issue with Lock Screen shortcut and menu
cynindesign
Novice

Apparently everything in the indicator bar is white, except app notifications......

I found the lock screen setting are in setting -> device ->Lock screen....I removed some stuff when I got my phone and it stayed that way....I DID loose my selected wallpaper and some widgets didn't load, just removed the problem ones by dragging it down to the trash can and re-inserted the widgets on the screen ....and had to set my wallpaper for both lock screen and home.  Hope this helps....as of now, I haven't had any issues.

0 Likes