I just got my new bill from verizon. My device Payment for my note 7 was removed from my bill but the $11 for the insurance was still on there. Why would I be charged for insurance on a device that is being recalled no matter what shape the device is in. I have 2 note 7 so I'm paying $22 for nothing. Is this going to be credited to my account to. I'm not happy that they get to keep my money for 1 to 3 billing cycles but they want their money up front.
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