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Is it possible to get my old text messages when I switch devices?
JHovanic
Member

Is it at all possible to restore text messages after I upgraded to a new phone?

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Re: Restoring text messages
Ann154
MVP MVP
MVP

Email the backup file to yourself and download or copy it to the new phone. Install the same application you used to backup the messages. Open the application and use the restore option to retrieve the message from the backup file. For detailed instructions refer to the application's help contents.

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

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Re: Restoring text messages
Snn5
Sr. Leader

You can if you backed them up on the old phone to an app like SMS Backup and Restore or Verizon Messages.

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Re: Restoring text messages
JHovanic
Member

Great! So how do I bring them back into my new phone?

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Re: Restoring text messages
Ann154
MVP MVP
MVP

Email the backup file to yourself and download or copy it to the new phone. Install the same application you used to backup the messages. Open the application and use the restore option to retrieve the message from the backup file. For detailed instructions refer to the application's help contents.

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

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Re: Restoring text messages
vzw_customer_support
Customer Support

Congratulations on your new device, JHovanic. Here are the step by step instructions if you used Verizon Cloud. http://vz.to/1SE7h4X


AllisonC_VZW
Follow us on TWITTER @VZWSupport


If my response answered your question please click the _Correct Answer_ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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