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Is our IP address Blacklisted?
knightmare54
Member

We need to get our IP Address off the Blacklist so that Verizon customers can get an email to text using @vtext.com.

We have had numerous members (including me) not get their text messages when sent through our server.  We are a credit union and our members can set account alerts to be sent to them via email or @vtext.

Members directly receive @vtexts through our IP address.

AT & T and Sprint are working fine.  It stopped working around Feb 27th for me.  I did receive a system update N910VVRS2CQB2 that day.  What do we need to do to fix this?

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Re: Is our IP address Blacklisted?
Ann154
MVP MVP
MVP

Have you tried the MMS address of number@vzwpix.com or whatever that format is?

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

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Re: Is our IP address Blacklisted?
knightmare54
Member

Thanks for the suggestion Ann154.  We tried it, but it did not work either.

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Re: Is our IP address Blacklisted?
Ann154
MVP MVP
MVP

Not sure why then. Send Picture/Video Message using Email | Verizon Wireless

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

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