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Correct Answer!
Just did the update...now my phone won't stay on constantly cycling on and off. Can't do anything longer than 30 seconds. Please help asap! Cannot use the phone at al.
signalman99
Member
‎07-18-2015 10:29 PM

Please answer asap. I cannot call customer service as phone doesn't stay powered on. Wish I never did this update.

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Correct Answer!
Re: Just did the update...now my phone won't stay on constantly cycling on and off. Can't do anything longer than 30 seconds. Please help asap! Cannot use the phone at al.
vzw_customer_support
Customer Support
‎07-19-2015 08:32 AM

signalman99, we wan things to get back to the way it use to be on your device. Which make/model phone do you have? Do you have 3rd party applications downloaded to it?



LasinaH_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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