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Kit Kat update messed up my Wi-Fi
KDL70
Member

I have always had problems with my data connection at home (almost non-existent, unless I stand outside on my porch), so I have to keep my phone connected to Wi-Fi.  I wouldn't trade my Note II for anything (except maybe the Note III), but I have had occasional problems even keeping the Wi-Fi connected in my house, which is not very big.

However, since I did the Kit Kat update yesterday, my phone is dropping and reconnecting to the Wi-Fi every 15-20 minutes, sometimes more than that.  I use my phone for absolutely everything in my life, so it is really a problem when it is the most useless when I'm at home.  Is anybody else having this problem, and is there any way it can be fixed?

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Re: Kit Kat update messed up my Wi-Fi
vzw_customer_support
Customer Support

KDL70 We understand how important it is to have a reliable phone, especially the data connection. Try and use wifi while the phone is in safe mode. Let us know if there is an improvement. Here are the steps http://vz.to/1nkrLMf

Sheritah_vzw
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@VZWSupport

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