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Recent software update on Galaxy Note 5 NV920VVRU2A0J3 December 18 has drastically reduced battery life. An usual day at work I have 45% to 50% battery left now I'm at less then 30% after 6 hours requiring a recharge which I never had to do before. I work 10 hour shifts. Power saving mode is on. Battery usage as follows
Android OS 13%
Facebook 9%
Email Sync 7%
Screen 6%
Google Services 6%
Battery Doctor 5%
Thank you,
Joe
Solved! Go to Correct Answer
Correct answers
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I have been experiencing this issue since the latest S6 (not edge; just
plain S6) update came out. My battery used to last 2 days; I am not a huge
phone talker. I have tried the reset settings tip I found in the community.
If you check back with me in a few days I'll let you know if that cured the
problem. Thanks for the fast response; I love my Verizon phone, tablet,
hotspot and service.
Merry Christmas!
srw
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I have the same issue
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Same with my Galaxy S6 Edge Plus. Cell signal strength is much more inconsistent and may be causing battery drain. Changed immediately after update.
Cellphone standby: 29%
Android System: 13%
Screen: 3%
Did not have battery drain issue b4 update with the same apps and no changes.
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Exact same issue after recent update to allow wifi calling. Battery life is at best half of what it was. Please release a fix for this asap! I never used to have to lug around a spare charger or battery powered charger.
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We want to ensure you receive the assistance you need. May we ask how long you have been experiencing this issue for?
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I have had this issue since the update to my note 5 a few days ago.
On Dec 25, 2015 8:05 PM, "Verizon Wireless Customer Support" <
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I have been experiencing this issue since the latest S6 (not edge; just
plain S6) update came out. My battery used to last 2 days; I am not a huge
phone talker. I have tried the reset settings tip I found in the community.
If you check back with me in a few days I'll let you know if that cured the
problem. Thanks for the fast response; I love my Verizon phone, tablet,
hotspot and service.
Merry Christmas!
srw
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Thx. I've tried a few things but we should be getting Marshmallow very soon. Hopefully the new OS will work better with our battery issue.
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Try going to Settings -> Backup and reset and click Reset settings. You
won't lose any apps, data or accounts. It will change your wallpaper,
keyboard, keyboard click and a couple of other minor things. I did this and
my phone seems to be lasting longer. The only other option is a hard reset
which I am in no hurry to do. It would suck to have my phone all set up the
way I like then wipe it out and re-do my accounts / etc.
Hope this helps.
On Sat, Dec 26, 2015 at 4:34 AM, GhostDoctor <forums@verizonwireless.com>
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I have the same issue. Android OS is at 50% of battery usage