Latest Software Update Bug reduced battery life
Panarobo
Enthusiast - Level 1

Recent software update on Galaxy Note 5 NV920VVRU2A0J3 December 18 has drastically reduced battery life. An usual day at work I have 45% to 50% battery left now I'm at less then 30% after 6 hours requiring a recharge which I never had to do before. I work 10 hour shifts. Power saving mode is on. Battery usage as follows

Android OS 13%

Facebook 9%

Email Sync 7%

Screen 6%

Google Services 6%

Battery Doctor 5%

Thank you,

Joe

1 Solution

Correct answers
Re: Latest Software Update Bug reduced battery life
s5Steve
Enthusiast - Level 2

I have been experiencing this issue since the latest S6 (not edge; just

plain S6) update came out. My battery used to last 2 days; I am not a huge

phone talker. I have tried the reset settings tip I found in the community.

If you check back with me in a few days I'll let you know if that cured the

problem. Thanks for the fast response; I love my Verizon phone, tablet,

hotspot and service.

Merry Christmas!

srw

View solution in original post

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Re: Latest Software Update Bug reduced battery life
Ernst95
Enthusiast - Level 1

I have the same issue

Re: Latest Software Update Bug reduced battery life
GhostDoctor
Enthusiast - Level 1

Same with my Galaxy S6 Edge Plus.  Cell signal strength is much more inconsistent and may be causing battery drain.  Changed immediately after update.

Cellphone standby:  29%

Android System:  13%

Screen:  3%

Did not have battery drain issue b4 update with the same apps and no changes.

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Re: Latest Software Update Bug reduced battery life
s5Steve
Enthusiast - Level 2

Exact same issue after recent update to allow wifi calling. Battery life is at best half of what it was. Please release a fix for this asap! I never used to have to lug around a spare charger or battery powered charger.

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Re: Latest Software Update Bug reduced battery life
vzw_customer_support
Customer Service Rep

We want to ensure you receive the assistance you need. May we ask how long you have been experiencing this issue for?


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Re: Latest Software Update Bug reduced battery life
Ernst95
Enthusiast - Level 1

I have had this issue since the update to my note 5 a few days ago.

On Dec 25, 2015 8:05 PM, "Verizon Wireless Customer Support" <

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Re: Latest Software Update Bug reduced battery life
s5Steve
Enthusiast - Level 2

I have been experiencing this issue since the latest S6 (not edge; just

plain S6) update came out. My battery used to last 2 days; I am not a huge

phone talker. I have tried the reset settings tip I found in the community.

If you check back with me in a few days I'll let you know if that cured the

problem. Thanks for the fast response; I love my Verizon phone, tablet,

hotspot and service.

Merry Christmas!

srw

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Re: Latest Software Update Bug reduced battery life
GhostDoctor
Enthusiast - Level 1

Thx.  I've tried a few things but we should be getting Marshmallow very soon.  Hopefully the new OS will work better with our battery issue.

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Re: Latest Software Update Bug reduced battery life
s5Steve
Enthusiast - Level 2

Try going to Settings -> Backup and reset and click Reset settings. You

won't lose any apps, data or accounts. It will change your wallpaper,

keyboard, keyboard click and a couple of other minor things. I did this and

my phone seems to be lasting longer. The only other option is a hard reset

which I am in no hurry to do. It would suck to have my phone all set up the

way I like then wipe it out and re-do my accounts / etc.

Hope this helps.

On Sat, Dec 26, 2015 at 4:34 AM, GhostDoctor <forums@verizonwireless.com>

Re: Latest Software Update Bug reduced battery life
dca1907
Enthusiast - Level 1

I have the same issue. Android OS is at 50% of battery usage

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