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Live Chat follow through with process or contact by chat/email/ phone
Natlew300
Member

Just placed an online order for phone and two other items. Wanted in-store pick up today. Order placed to ship in two days ( to wrong address also)

Now I can't connect to live chat period and CS via phone closed.

Since they both had account info, confirmation number and my local store will request be processed?

Hopefully

Not sure the point of having chat that sorta sucks or saying recorded for Quality if you can't give quality service allow customers to make changes to recent orders.  

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Re: Live Chat follow through with process or contact by chat/email/ phone
adriennep_vzw
Verizon Employee
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Re: Live Chat follow through with process or contact by chat/email/ phone
KHammiel0427
Member

I need to speak to a customer service represent ice about my bill

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Re: Live Chat follow through with process or contact by chat/email/ phone
vzw_customer_support
Customer Support

We are always here for support. May we ask if your account is Prepaid or Postpaid?

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