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Losing connection?
ElaineRobbins
Member

Recently my phone has told me I was not in my mobile service area.  In both instances, I was sitting in my own living room.  What is up with this?  (I got out of it by powering down and back up)

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Re: Losing connection?
vzw_customer_support
Customer Support

Hello Elaine Robbins. My apologies for the trouble you're experiencing with your service. Let's get your service flowing in again. What is the impacted zip code? Are you able to make/receiving calls and send/receive text messages ok?


Kristie_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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