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Manufacturer's Warranty question
Mistykal
Member

Does the manufacturer's warranty cover a replacement battery on the samsung galaxy note4 phones?

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Re: Manufacturer's Warranty question
rcschnoor
Sr. Leader
Sr. Leader

No, batteries are mostly excluded from manufacturer's warranties.

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Re: Manufacturer's Warranty question
vzw_customer_support
Customer Support

Mistykal-

If your device is still under 1-year and the phone has a removable battery, we will cover this for you. Removable batteries such as the one in the Note 4 is not covered by your extended warranty. What kind of issue are you having with your battery?

EricaC_VZW

Follow us on TWITTER @VZWSupport

If my response answered your question please click the _Correct Answer_ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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