Support believes that it was a problem with the last Update. I don't have the cloud on my phone either... which I should. We're working on different solutions every day.
Being able to access your voicemails is imperative. To learn you get a failure message when checking yours is unsettling, and we're here to help! To confirm, are you having trouble with Visual Voicemail or a third-party voicemail app? When was the last time you were able to check your voicemails successfully? Where was your Note 10+ device purchased?
I ordered the phone from VZW and arrived to me the day before the public release in 2019 I believe. Whatever it was, it was the day you released the phone. I pre-ordered it from you..
Being able to access apps from your Samsung Galaxy Note 10 is very important. We're sorry to hear that the voicemail app is missing from your device and we're here to help you. I apologize for your inconvenience. Have there been any recent changes with your device? (e.g., software update, new apps downloaded, etc.) Have you tried rebooting your phone? -
YES, I have rebooted many times, including Power OFF/ON
The problem hapend around Jan 19, 2021. That was the date I did the lat SYSTEM UPDATE from Verizon
Maybe it's time for a hard reset if nothing else is working. Hae you checked here to see if anyone else on verizon is having this issue with the note 10?
The Note 10 is a great device. I use one myself. Let's get to the bottom of this voicemail issue. Have you tested your device in safe mode? You can see how to get into safe mode here:
I can't complete step 2.
Step 1 Press and hold volume down until the buttons appear. CHECK
Step 2 Hold down power button until safe mode appears. SAFE MODE never appears.