Skip to main content
Accessibility Resource Center Skip to main content
Have a phone you love? Get up to $500 when you bring your phone.
cancel
Showing results for 
Search instead for 
Did you mean: 
My Android has updates. When I try to update the device it reports an error. I have a note 4S
SHAROL51
Member

An error occurs on my Android 4S when I try to update the device. I have taken it to the Verizon store and it did not resolve the issue. What can I do to fix it?

Labels (1)
0 Likes
Re: My Android has updates. When I try to update the device it reports an error. I have a note 4S
vzw_customer_support
Customer Support

Keeping your device updated is always important, SHAROL51. Lets find out what is holding up this update. What happens when you attempt to update your device? Can you elaborate more on the error message you receive.

JosephE_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the 'Correct Answer' button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!

0 Likes