My Note 4 is slow to download apps, sometimes won't at all.

[chuckwilmot]

Since I bought my Note 4, it has been slow to download apps...  usually it is so slow it won't finish at all.  I usually show 4G and three or four bars.  When at home and connected to my wireless router, there is no difference.  In fact, sometimes it's slower.   If I persist, sometimes hours later it will say it's downloaded and then install it.   I bought my Note 4 before Lollipop, and it's been the same before and after.  The preferred network mode is set to global.

All other features seem to work fine.  I don't have any problems with the phone.

Any suggestions?

[vzw_customer_support]

chuckwilmot, that does seem to be a little odd! I want to make sure that we are able to speed things up today. Since you have received the Note 4 have you been able to power off the phone all the way, remove the sim card for a good 10-15 seconds. Once that is completed then place the phone back together and try to re-download some applications to see if you have faster speeds. Please keep us posted.

KevinR_VZW
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