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Re: My Note4 is at Lollipop (Android V5.0) and says it is uptodate; Why don't I have V6 Marshmallow
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This is so frustrating. If you would read my explicit, previous detailed notes you would see that
- My Note4 is at Version 5 Lollipop..here is all the about phone info from Settings:
but
- My phone says it's at the latest level/upgrade. When I go into settings and check for upgrades, it says:
- ...and will not upgrade over the a ir through the cellular network
- and will not upgrade through WiFi
- and will not upgrade when connected to my PC (when Vz Software Upgrade Assistant is invoked, it sees something, but can't connect to the Note4
Please carefully read my previous postings before giving me more links that aren't applicable to my problem and/or are merely informational.
My phone is at V5 Lollipop, but should be at V6 Marshmallow....
An Accepted Solution is available for this post.
Re: My Note4 is at Lollipop (Android V5.0) and says it is uptodate; Why don't I have V6 Marshmallow
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Hostility is not going to get you anywhere; in fact, it makes people less willing to help. You really need to call tech support so they can assist with your issue(s); but you need to call from a different phone.
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