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My Samsung Galaxy Note 4 will halt for no reason. At other times it will restart on its own for no reason.
george60
Member

For some reason, within the last few days, my telephone will halt for a few seconds.  At other times, it will restart on its own.

I do not know what is causing this and it is becoming a really big pain.

I have done a reset but it will not let me restore each application one at a time.

Anyone else having this problem?

Anyone can help me resolve this?

Help will be appreciated.

Thanks,

George

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Re: My Samsung Galaxy Note 4 will halt for no reason. At other times it will restart on its own for no reason.
vzw_customer_support
Customer Support

george60


I would be concerned too if this were happening to my device. When did this concern first begin? Were there any updates or new applications installed at this time?


ChristopherM_VZW
Follow us on TWITTER @VZWSupport
If my response answered your question please click the _Correct Answer_ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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Re: My Samsung Galaxy Note 4 will halt for no reason. At other times it will restart on its own for no reason.
foxstudioz
Member

it could be a malfunctioning application, if you restart the phone in safe mode by holding the power button home button and volume up, and select safe mode, this will be able to tell whether an application is to blame.

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