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At the time the HD voice was working but video was never available. The account holder had to get involved and had the software reset and push the video update to my phone. The settings were off, but it is now fixed
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Re: My advanced video calling feature is disabled
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I'm having the same problem how did you get it fixed?
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Re: My advanced video calling feature is disabled
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Natedog1738, we definitely want to help. Did you try installing a new update for your device? This might help with the HD Voice issue.
- ElizabethC_VZW
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