My device got stuck while update. What should I do?

[JohnnyNote]

The phone says "Downloading...Do not turn off target!!". If I do turn it off, is it going to brick my phone?

[vzw_customer_support]

Hi JohnnyNote - Let's get you back to business! How long did appear to be stuck for? If the device has not come back then the final step would be to pull the battery and put it back in. Please keep me updated on the status.

Thank you,

YaleK_VZW
Follow us on Twitter @VZWsupport

[JohnnyNote · Accepted solution]

I finally got it to work. I had to pull the battery, clear the cache. Hook it to the computer with the OEM Samsung charge cable for it to work.

[vzw_customer_support]

Whew! I'm glad to hear that everything is up and running, Johnny. I appreciate you taking the time to keep us posted on the concern at hand.

YosefT_VZW
Follow us on Twitter @VZWSupport