Have you checked to see if you have call forwarding on?
I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.
Not being able to receive calls is not good. We will get you back in action. Did anything change on your device around the time this issue started? What zip code are you in? What recording do others receive when they try to call you?
Ann154, made a great suggestion of checking to make sure call forwarding was not activated. Have you had a chance to check yet? Here is how... http://vz.to/29L4dRW
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If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!