My phone keeps getting hot when I use it.

[Dianatm]

When I use my phone it gets extremely hot, sometimes it will be too hot to hold. At first I thought it was the case but I have removed that and it still gets hot. I have looked for a virus and have done everything the help center has asked me to do but it still gets extremely hot and I can be doing something simple has just texting.

[epiieq1]

This is a bug in the Note 4.  A lot of us are experiencing the same issue.  If Verizon ever gets around to release the update to 5.1.1, your issue will go away.

[vzw_customer_support]

Dianatm, we don't want this to be a hazzard. Does your device have any physical or liquid damage? We recommend that you  have it evaluated at a store location. Click the link below to retrieve the closest store:

http://www.verizonwireless.com/stores/

LasinaH_VZW
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