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My video calling not working
DPACO76
Member

I talked to rep and did the troubleshooting and factory reset still dont work can i get a warranty replacement in the store

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Re: My video calling not working
vzw_customer_support
Customer Support

Our store representatives will be happy to help and go over the replacement options to get you a working device as soon as possible. We appreciate your troubleshooting efforts, DPACO76.

Victor_VZW
Follow us on TWITTER @VZWSupport
If my response answered your question please click the _Correct Answer_ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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Re: My video calling not working
DPACO76
Member

I got it fix apparently it had to do with something in the account the

feature was blocked

On Wed, Jun 6, 2018, 1:47 AM vzw_customer_support <

Re: My video calling not working
vzw_customer_support
Customer Support

Wonderful, we are glad to hear you were able to get your issues resolved. Let us know if you have any other questions or concerns that we can assist you with.

 

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